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Delivery information and Shipping rates

Receiving your goods

Your delivery will be shipped from our central stock in Langelsheim, Germany. We ship on a daily basis with five different freight carriers to locations within Germany and Europe. Furthermore worldwide shipping will be arranged on an individual basis on demand.

Shipping facts

Delivery times

While the ordered items are available from stock and your order is placed between Monday and Thursday before 15:00h and Friday before 13:00h, it will be shipped on the same day. If the destination is within Germany you will receive your order within 1-2 workingdays. Other shipping destinations within Europe are delivered within 2-10 workingdays. Worldwide delivery times outside European Union will vary between different destinations and are depending on the duration of customs clearance at your destination.

Express delivery

For urgent orders we offer express delivery. Within Germany you can also use overnight shipping. For shipping destinations in other countries please contact our sales team. Please note: Orders that are placed on Weekends or Bank holidays will be processed on next working day.

worldwide shipping

Shipping rates

For national delivery we offer a standard flat rate up to 31kg per parcel. A reduced rate is available for small goods with less than 5kg. If the maximum weight per parcel in a delivery is exceeded, additional shipping costs for additional parcels will be charged according to the higher weight. Additional fees will be charged for bulky goods and express shipments for example. Please refer to the national rates table.

Shipping rates for international delivery within the European community as well as for selected countries worldwide are also listed in the given rates tables. International orders from countries that are not listed will be calculated on an individual basis.

In any case you will be informed in advance about the exact shipping costs before your order is processed.

Different delivery address

Your shipment can also be send to another delivery address. You can save further delivery addresses for regular use in your customer account.

Packaging

There are no additional costs for packaging.

Online Tracking

For your shipments with DPD and DHL we offer Online Tracking as an option. You will receive a link by e-mail as soon as the shipment has left our warehouse.

Complaints and Returns

Please contact our sales team in advance before you prepare goods for return.
Please do not send any parts back without sufficient postage.

Please use our full delivery address for your returns.

Rates Germany

Delivery within Germany

Standard Standard shipment
For your order as a consumer we will select an appropriate shipping method depending on size, weight and destination address. Delivery will be arranged by DPD, GLS or DHL.
to 5kg 6,95 EUR
to 31kg 12,40 EUR
COD rate (DHL, GLS only)
plus delivery charge (at your door)
+7,74 EUR
+2,50 EUR
DPD DPD
Delivery within Germany.
to 5kg 6,95 EUR
to 31kg 12,40 EUR
DPD Express
Express delivery on next day (Saturdays till 12:00)
If your order is placed before 15:00 (Fridays before 13:00).
to 5 kg till 12:00 17,90 EUR
till 8:30 59,00 EUR
to 31 kg till 12:00 22,90 EUR
till 8:30 62,10 EUR
DHL DHL
Delivery within Germany.
to 5kg 6,95 EUR
to 31kg 12,40 EUR
COD rate
(not available at DHL packing station)
+9,04 EUR
GLS GLS
Delivery within Germany.
to 5kg 6,95 EUR
to 31kg 12,40 EUR
COD rate
plus delivery charge (at your door)
+7,74 EUR
+2,50 EUR
Night Star Night Star Express
(for commercial customers only)
Next day delivery within Germany.
If your order is placed before 15:00.

You will need a depot that is registered by Night Star. Goods are delivered overnight directly to your depot.

to 10kg 25,60 EUR
to 25kg 47,80 EUR
to 30kg 57,55 EUR
to 60kg 84,50 EUR

All listed shipping rates includes 19% VAT.
If the maximum weight per parcel in a delivery is exceeded, additional shipping costs for additional parcels will be charged according to the higher weight.
If you choose COD the carrier will bill an extra delivery charge from you when the parcel is delivered.
last Update: 2023-12-28

Rates Europe

International delivery within Europe

DPD
DHL
GLS
Standard shipment
Depending on your destination country there are following rates up to 31kg:
 
AT Austria (GLS) 17,53 EUR
BE Belgium (GLS) 17,67 EUR
BG Bulgaria (DHL) 36,39 EUR
CH Switzerland (DHL) to 5kg  25,86 EUR
to 31kg 35,14 EUR
CY Cyprus (DHL) 33,09 EUR
CZ Czech Republic (DPD) 25,63 EUR
DK Denmark (DPD) 23,62 EUR
EE Estonia (DPD) 30,14 EUR
ES Spain (DPD) 36,43 EUR
FI Finland (DPD) 33,47 EUR
FR France (DPD) 22,74 EUR
GB United Kingdom (DHL) 39,60 EUR
GR Greece (DHL) 38,43 EUR
HR Croatia (DPD) 37,73 EUR
HU Hungary (DPD) 34,11 EUR
IE Ireland (DHL) 34,20 EUR
IS Iceland (DHL) 30,84 EUR
IT Italy (DPD) 23,17 EUR
LI Liechtenstein (DPD) 27,41 EUR
LT Lithuania (DPD) 29,84 EUR
LU Luxembourg (GLS) 18,26 EUR
LV Latvia (DPD) 29,84 EUR
MT Malta (DHL) 32,87 EUR
NL Netherlands (DPD) 17,63 EUR
NO Norway (DHL) 48,16 EUR
PL Poland (DPD) 23,36 EUR
PT Portugal (DPD) 37,03 EUR
RO Romania (DPD) 35,40 EUR
RS Serbia (DHL) 38,53 EUR
SE Sweden (DPD) 33,64 EUR
SI Slovenia (DPD) 23,17 EUR
SK Slovakia (DPD) 32,23 EUR
TR Turkey (DHL) 58,00 EUR

All listed shipping rates for EU countries includes VAT.
If the maximum weight per parcel in a delivery is exceeded, additional shipping costs for additional parcels will be charged according to the higher weight.
Please mind that customs regulations might be regarded, when shipping to a country outside European Community.
last Update: 2024-01-01

Rates worldwide

International delivery outside Europe

DHL Standard shipment worldwide
Depending on your destination country there are following rates up to 30kg
Examples for selected countries:
 
North America  
US USA 110,00 EUR
CA Canada 110,00 EUR
South America  
AR Argentina to 20kg 95,00 EUR
BR Brazil 95,00 EUR
CL Chile 95,00 EUR
PE Peru 95,00 EUR
Africa  
BW Botswana 95,00 EUR
ZA South Africa 95,00 EUR
Asia  
IL Israel to 20kg 65,00 EUR
AE United Arab Emirates 95,00 EUR
CN China 95,00 EUR
ID Indonesia 95,00 EUR
JP Japan 95,00 EUR
MY Malaysia 95,00 EUR
KR South Korea to 20kg 95,00 EUR
TH Thailand 95,00 EUR
Oceania  
AU Australia 95,00 EUR
NZ New Zealand 95,00 EUR
wordwide other Countries
Shipments to other countries are arranged on an individual basis. In any case you will be informed in advance about the exact shipping costs before your order is processed.
 
no shipping Embargos
For the following countries there are existing international sanctions, so we do not offer delivery options for these countries:
Afghanistan, Burundi, Central African Republic, Democratic Republic of the Congo, Eritrea, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, North Korea, Republic of Guinea, Republic of Guinea-Bissau, Russia, Somalia, Sudan, South Sudan, Syria, Tunisia, Venezuela, Yemen, Zimbabwe.

If the maximum weight per parcel in a delivery is exceeded, additional shipping costs for additional parcels will be charged according to the higher weight.
Please mind that customs regulations might be regarded, when shipping to a country outside European Community. We deliver products outside of European Community without VAT (Value added tax). You are responsible for payment of taxes for your imported goods upon existing rules inside your destination country.
Last Update: 2024-01-26