English | Deutsch ||
Delivery Destination:
|| Help

Privacy Policy

We are committed to protecting your privacy on-line.

We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.

Personal data we may collect about you

We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as : your name, address, email address.

We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

The deletion of your personal data stored will take place if you revoke your consent to storage or if its storage is inadmissible for other legal reasons. If deletion cannot yet take place due to periods for keeping data records prescribed by law, in articles of association or contractual reasons, this data will be blocked until its deletion in full is admissible. You can ask for deletion of your customer account at any time by sending a request to us via our addresses listed in the Imprint.

Data transfer for contract fulfilment

We use the data you provide to fulfill and process your order.

In order to fulfil the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Depending on which payment service you choose in the order process, we pass on the payment data collected for this purpose to the credit institution and, if applicable, payment service providers commissioned by us for the processing of payments or to the selected payment service.

In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider shall apply in this respect.

Usage of personal data for marketing purposes

We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function at the end of the marketing e-mail or on the page newsletter in the shop.

Usage of Cookies

To provide you the best possible service we may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, stored on your device.

Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out below:

Strictly necessary cookies. These are cookies that are essential to the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping basket.

Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Please note that certain cookies may be set the moment you start visiting this website. You can choose to manage the cookies we use on this website through your browser settings at any time. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site. For more information about how to change your browser settings, and about cookies in general, you can visit www.allaboutcookies.org.

Usage of Google Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. Google (Universal) Analytics uses ‘cookies’, text files that are stored on your computer, to analyse your use of our website (anonymously, see below). The information generated by the cookie when you use this site is transmitted to and then stored on a Google server in the U.S.A. Google will use this information to evaluate your use of our website, compile reports about activity on our website for us and provide other website and Internet-related services. Google will never associate your IP address with any other data held by Google. Your IP address will be recorded anonymously and therefore cannot be connected with any personal data about you. You can block cookies by changing the settings on your browser. By using this website, you consent to the processing of data about you in the previously described manner and for the aforementioned purposes.

You can block cookie related tracking of your website usage and prevent the transmission of data to Google, if you download and install the provided Browser-Plugin from the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Use of Facebook Social Plugins

Our website uses so-called social plug-ins ("Plugins") of the Facebook social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plug-in" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins

If you access a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is sent directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged on to Facebook. This information (including your IP address) is sent directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can assign the visit to our website directly to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or by submitting a comment, this information is also sent directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

For the purpose and scope of data collection and further processing and use of the data by Facebook, as well as your rights and options for privacy protection, please refer to Facebook's Privacy Notice: http://www.facebook.com/policy.php

If you do not want Facebook to associate the information collected through our website directly with your Facebook profile, you must log out of Facebook before you visit our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e. g.
for Mozilla Firefox:
for Opera:
for Chrome:

Your consent for a rating through Trusted Shops

You may have given the following consent after placing your order:

„I would like to “rate my purchase later” and receive a one-off e-mail from Trusted Shops after 3 days reminding me to submit my rating"

Provided that you have given us your express consent as mentioned above to do so, we will send your e-mail address regarding the request to submit a seller rating for the goods received via the Trusted Shops seller rating system to Trusted Shops GmbH, Subbelrather Straße 15c, 50823 Cologne, so that they can send you an e-mail after 3 days reminding you to submit your rating. This consent may be revoked at any time with future effect.

Your rights and Our contact details

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You also reserve the right to correct, delete, or block any of this data. Skandix will not pass on or recycle customer data except in the circumstances stated above. For any questions relating to data protection, please contact us via our addresses listed in the Imprint.